The first speaker of the symposium- Dr. Chaitali Nikam, Deputy General Manager, Thyrocare Technologies Limited spoke about what is whole-genome sequencing (WGS) and its role in the diagnosis of TB. Dr. Rajendra P. Joshi, Deputy Director General (TB), Central TB Division, Health Ministry; Prof. Dr. Randeep Guleria, MD, DM, Director, All India Institute of Medical Sciences, New Delhi and Dr. Agam Vora, shed light on national strategic plans and the way forward in eliminating TB as well as stressed on the importance of WGS in rapid TB diagnosis, fast-tracking eradication of this disease.

Post-lunch, Prof. Dr. S. K. Katiyar, Pulmonologist discussed and highlighted the importance of WGS in better TB management. In the end, Dr. Mangesh Tiwaskar, Consultant Physician & Diabetologist, Hon. General Secretary, Association of Physicians of India expressed gratitude towards the panellists as well as the delegates for being a part of this symposium and presented the panellists with a small token of thanks.

The path to becoming a healthcare giant begins with strategizing and formulating a proper plan to move forward. Keeping this in mind, an eight-point agenda was devised, focusing on serving the requirements of PharmEasy’s online customers, expanding order points by partnering with the retail network of Retail & MARG, supporting Aknamed in integrating diagnostics, expanding offline collection points of PharmEasy & DocOn, continuously improving the value proposition to our franchisee network, focusing on the brand building of our Aarogyam health packages, expanding our network to address TAT challenges and leveraging PharmEasy’s technological expertise to improve the productivity of our phlebotomists to enhance customer experience. Mr. Dharmil Sheth, Director, Mr. Rahul Guha, MD & CEO, and Ms. Savita Sharma, Chief HR officer addressed the issues of the employees, discussed and answered their questions in order to improve the working environment, hence increasing employee productivity.

This meet provided a forum for open discussion regarding the concerns of the TSPs (Thyrocare Service Providers) and the management to be able to deliver tangible solutions. This event also made it possible for the new management to connect with the TSPs and brought to focus the importance of customer satisfaction. With a vision to cater to every customer with anything and everything under healthcare affordably, our board of directors is leading the customer front.

Dr. AVM was also present in some of the meetings to help
the network understand the vision of new management.

An opportunity like this provided a unique chance to the network to share ideas and gain a better understanding
of the partnership ahead. We intend to host similar gatherings more o en.New Initiatives Setting milestones along the way, Thyrocare has always supported Growth

The association would provide an opportunity for external certification to the phlebotomists associated with Thyrocare for more than 100 days. This collaboration focuses on refreshing the concepts, providing practical demonstration as well as exposure to newer advancements in blood collection to our active phlebotomists. Technicians who successfully complete the training and qualify the evaluation criteria receive a certificate from Tech Mahindra. This has already been implemented in six cities- Bangalore, Delhi, Hyderabad, Kolkata, Mumbai, and Pune; however, we hope to expand this further!

The sight of lamps, flowers, and rangoli greeted everyone at the entrance; the ethnic attire was a real eye-catcher. All the employees were gifted sweets and motivational books on this auspicious occasion. This celebration created a joyful atmosphere across all the departments, boosting morale, promoting employee engagement, and spreading joy! It was a day full of fun, sweets, and the essence of festivities looming in the air.

• Dress code policy – Smart casuals are permitted on all working days.
• Probation period policy – New joiners with experience of a year or more will have three-month probation, while fresher will have six-month probation.
• Group Medical Insurance Policy – According to this policy, all the staff will be covered under the company’s group medical policy from their date of joining.
• Appraisal – Appraisal will now be annual from April to March. 

We hope these reformations poise for inclusive growth. 

Was to prepare the staff to handle emergency situations such as accidental fire or other situations that need immediate evacuation. A set of guidelines to be followed during the evacuation was compiled and shared with the fire marshals stationed at every floor who then guided the employees during the drill. As a pre-safety measure, pregnant women and specially-abled staff were advised to sit in the canteen during the drill. A total of 717 people were able to evacuate the building in six minutes with no chaos or injury.

At the assembly point, the fire officer demonstrated the use of various fire extinguishers, and a few staff volunteers were welcomed to try the same. Mr. Aditya Shinde commended the efforts of the Administration Department, addressed the employees as well as hinted that such safety drills would be randomly conducted even in the future to check the preparedness when there is an element of surprise.